Frequently Asked Questions
What type of results can I expect?
The key performance indicators we look at are followers, engagement, and website traffic. All 3 of these metrics influence sales in the long-term. You will see these metrics increasing monthly, and you will have insight in the progress to see how this is working for you.
How many new followers should I expect each month?
On Facebook, growth will be contingent on advertising and how effective we make your advertising campaign. On Twitter, Instagram, and Pinterest, our clients normally see an organic boost in their followers of 100-300 followers each month.
How much website traffic should I expect each month?
Social media management services focus on developing followers and engagement on your social media channels. Your organic website traffic may increase as you gain new followers. However, to see an immediate increase in website traffic, you should use our paid social advertising service.
How soon should I expect to see results?
If you define results as followers and engagement, our clients normally notice an increase in followers and engagement within the first 30 days. The results should continue to increase each month.
You should try this service for at least 6-12 months to see a noticeable impact on conversions. This is because the main focus of social media management is to develop your brand’s followers, engagement, and word-of-mouth. If you want to focus on driving conversions in the short-term, you should consider increasing paid social advertising spending.
Who will be working on my account?
You will be assigned a dedicated social media manager. This person is trained in social media marketing and is likely to have experience working with clients similar to your industry. This person will be your main point of contact. In addition, each social media manager reports to a Director, who reviews all deliverables before it is sent to you. This is to ensure that you receive quality work and to resolve tough situations.
How will you create content that fits my business?
In the intial call and communication, we learn more about your content preferences. In the strategy we develop for you, it will specify the content approach that we will use for your business. If you approve this approach, we will start developing content in a content calendar. You will have an opportunity to review all content in advance before it is published to your social media pages.
Do I have to provide you with content?
Your social media manager can develop unique content that fits your brand. We have access to stock photography, design software, as well as relevant news sources. We can use this to develop content to engage your audience.
How do you grow my followers?
Your followers can increase using both organic and paid approaches. Organically, multiple techniques can be implemented without the need for an advertising budget. When using a paid approach, you will need an advertising budget.
Do you monitor the pages for comments, messages and reviews?
Yes, your social media manager will be monitoring the pages for comments, messages, and reviews. If we know the answer to the question or comment, we would respond accordingly. If we do not know the answer, we will direct the question to you and notify you via email.
How long does it take to get started?
If you are ready to get started, contact us. One of our sales consultants will help you identify the best plan of action and develop a proposal for you. Upon your approval, we will inform you about the next steps and your campaign will be started asap.